Call Reports

Your Receivables Specialist will be making calls on your behalf. They will send you a call report after making your calls, this will contain all the details of the calls made and any other thoughts or recommendations they have about your account. When setting up your account you can nominate who should receive these Call reports
​
The subject line calls attention to the need of phone numbers

The email explains what is needed and how to action it.
​
​

​
Click on one of the buttons at the bottom, answer the queries and click resolve. Please be aware that queries must be answered before we can keep calling.

If Queries are not resolved, the account will stay in 'Waiting' and your Receivables Specialist will not continue calling.

If you have any other helpful information to add to an account;