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Resetting Your Password

If you’ve forgotten your password or are having trouble logging in, you can reset it using your registered email address.

Updated over 2 weeks ago

Before you begin, make sure you:

  • Have access to your registered email address

  • Can check your junk or spam inbox if needed

How to Reset Your Password

Follow these steps to reset your password:

  1. Go to https://login.creditorwatch.com.au/

  2. Enter your registered email address and last known password.

  3. Click Forgot Password

  4. Enter your registered email address

  5. Click Reset Password

  6. Check your inbox for a temporary password (this should arrive within one minute)

Next Steps

Once you receive the temporary password email:

  1. Use the temporary password to login to your account

  2. Follow the prompts in the email to change your password

  3. Create a new, secure password for your account

We recommend changing your temporary password immediately after logging in.

If you still don’t receive the email, contact CreditorWatch support here

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