Can a Payment Default Be Removed?
Payment defaults registered on CreditorWatch are unique to our bureau.
To protect the integrity of our data, payment defaults cannot be removed once recorded. This ensures that all credit checks performed against a business remain accurate and reliable.
Updating a Payment Default
Only fully paid defaults can be updated to Settled.
Once the listing entity marks the default as Settled, the status will instantly appear on the business credit file.
Lodgement Errors
For listing entities that have registered a payment default:
If you’ve made an error when registering a payment default, contact our Support Team for assistance.
Disputes
For debtors with a payment default listed on their CreditorWatch credit file:
If the default is subject to a genuine dispute, you can request a review of the listing.
To lodge a dispute, please complete our Payment Default Dispute Form.
To view a business credit file you must be logged in as a CreditorWatch member. Not a member? Sign up here.