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Removing Customers From Your Monitoring List

Find out how to remove customers from your Monitoring List using the credit file, dashboard options, or bulk removal tools in the Customer List Manager.

When you no longer need to monitor an entity, you are able to remove them from your customer list in a number of ways. You can;

Removing a customer from your Monitoring List

Remove the entity from the business credit profile.

  1. Navigate to the customers credit file

  2. At the top right, click the toggle Remove Monitoring

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Remove the customer from your customer list in the dashboard

  1. Locate the customer in your customer list tan

  2. Click on the options dropdown

  3. Select Remove Customer

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Remove multiple customers via the Customer List Manager

  1. Go to the Customer List Manager

  2. Click Customer list

  3. Select Add & remove customers

  4. Click Remove customers

  5. Select the method you prefer to use:

    1. Copy and paste ABNs or ACNs.

    2. Upload a CSV file.

    3. Choose “Remove all customers” to remove all customers from the list at once.

Need Additional Help?

Contact our Customer Support team for assistance.

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