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Generating a UBO Report in CreditorWatch

This guide provides step-by-step instructions for generating a UBO report from the CreditorWatch portal.

Overview

A UBO (Ultimate Beneficial Owner) report identifies individuals or entities that ultimately own or control a company. This is essential for compliance with anti-money laundering (AML) and know your customer (KYC) regulations.

If you are an API customer, refer to the Generate UBO Report API documentation for instructions on generating reports via API.


This guide covers two methods:

  • Generating a UBO report via the dashboard

  • Generating a UBO report via a credit report


Generating a UBO Report via the Dashboard

Step 1: Access the Search Function

  • Login to the CreditorWatch portal.

  • Click the search icon in the top-right corner of the screen.

Step 2: Choose Your Report Type

Select one of the following options:

  • UBO report – Identifies UBO shareholders.

  • UBO report with KYC, AML, and PEP checks – Includes additional screening for identified UBO shareholders.

Step 3: Enter Company Details

  • Enter the Australian Company Number (ACN) for the company.

  • Click Purchase to proceed.
    Your report will be delivered to your registered email address within approximately 30 minutes.

Step 4: Download the Report

  • Once received, download the UBO report as a PDF from your email.


Generating a UBO Report via a Credit Report

Step 1: Select “Generate Report”

  • While viewing a company’s credit report, click the Generate Report tab.

Step 2: Select UBO Report

  • Choose UBO report as shown.

Step 3: Choose Your Preferred Report

Select one of the following:

  • UBO report

  • UBO report with KYC, AML, and PEP checks
    Click Confirm Purchase to proceed.

Step 4: Download Report via Email

  • The report will be emailed to you within 30 minutes.

  • Download the PDF from your email.


Limited Time Offer: Three Free Ultimate Beneficial Owner (UBO) Reports

Looking to strengthen your compliance readiness before Tranche 2 comes into effect this July? Eligible CreditorWatch members who have received this offer by email can access three free ultimate beneficial owner (UBO) reports to support stronger AML and KYC checks.

What the Offer Includes

Until 28 April 2026, you can download up to three UBO reports at no cost. Each report shows who owns and controls a business, helping you to:

  • Avoid trading with fraudulent or high‑risk entities

  • Build a clear paper trail for audits and compliance reviews

How UBO Reports Support Compliance

CreditorWatch UBO reports are presented in a clear, visual format to help you:

  • Reduce time spent on manual investigation

  • Strengthen anti‑money laundering (AML) and know your customer (KYC) compliance

  • Make faster, more confident credit and compliance decisions

These insights support AUSTRAC’s updated AML and KYC obligations and help reduce the risk of compliance breaches, penalties, and resource‑intensive audits.

How to Access Your Free Reports

To access your three free UBO reports, generate them through one of the following methods before 28 April 2026:

  1. Order the report through the CreditorWatch platform

  2. Generate the report via the CreditorWatch API

The first three UBO reports created during the promotional period will automatically be provided at no cost.

Offer Conditions

  • This offer is available from 4 March to 28 April 2026, exclusively to CreditorWatch customers that have been directly emailed this offer.

  • A maximum of three UBO reports may be claimed per company, not per user

  • Reports must be generated directly through CreditorWatch (UI or API)

  • The value of eligible reports will be deducted from your monthly invoice before it is issued

  • AML screening is not included

  • Adding AML screening incurs an additional fee of $4.95 per identified beneficial owner


Need Additional Help?

If you need assistance generating a UBO report or have any other questions, contact our Customer Support Team.

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