CreditorWatch

Learn how to identify a CreditorWatch charge on your bank statement and confirm whether a transaction is genuine.

I have an unidentified charge on my bank account

Learn how to use CreditorWatch’s monitoring and communication tools to recover unpaid debts before taking legal action.

How can I use CreditorWatch prior to taking legal action?

Understand how CreditorWatch helps businesses avoid debt collection by identifying risky debtors early and encouraging faster payments.

Is CreditorWatch a debt collection agency?

Learn how to locate and manage payment defaults you’ve registered in your CreditorWatch account.

Where do I find the payment defaults I have registered?

Learn how CreditorWatch protects the privacy of your Customer List.

Can Anyone See Which Entities Are in My Customer List?

Learn how CreditorWatch manages accounts for multiple businesses.

I have more than one business, do I need an account for each business?

Learn how long entities stay on your Customer List and how to manage or remove them when needed.

How long will an entity remain on my Customer List?

Learn how to update the status of a registered payment default after receiving full or partial payment.

What Happens If a Payment Default Has Been Paid?

Learn why a payment default may appear against your business and what steps you can take to address it.

Why Do I Have a Payment Default Registered Against My Business?

A collection of common questions and answers.

Frequently Asked Questions

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