Collect is CreditorWatch's accounts receivable (AR) workflow and payments platform, designed to help businesses get paid faster, reduce manual collections work, and improve cash flow.
By combining automated collections workflows, customer payment options, and real-time visibility of outstanding invoices, Collect helps finance teams spend less time chasing payments and more time focusing on their business.
Collect integrates with leading accounting and ERP platforms, including Xero, MYOB, Dynamics 365, MYOB Acumatica, and others, synchronising invoices, customers, and payments automatically.
Key Features
Automate Accounts Receivable Workflows
Reduce the time spent manually following up overdue invoices with automated workflows that:
Send email and SMS reminders based on customer behaviour
Centralise collection activity in a single dashboard
Assign and track collection tasks across your team
Get Paid Faster
Make it easier for customers to pay by providing payment options directly within reminder communications.
Secure "Pay Now" links in reminder messages
Credit card, bank transfer, and direct debit payment options*
Branded payment experience for your customers
*Available through supported payment providers.
Improve the Customer Experience
Maintain professional customer relationships while managing outstanding invoices.
Clear and consistent communications
Self-service access to outstanding invoices and payment history
Flexible payment arrangements
Gain Greater Visibility
Monitor collections performance and debtor activity through a centralised dashboard.
Track payment activity and outstanding invoices
Monitor collection outcomes and customer engagement
Identify accounts requiring attention
How Collect Works
1. Connect Your Accounting Platform
Connect Collect to your accounting or ERP system. Invoice, customer, and payment information is synchronised automatically, providing an up-to-date view of your receivables.
2. Configure Your Workflows
Customise reminder schedules, communication preferences, branding, and escalation rules to suit your business processes.
3. Enable Payments
Connect a supported payment provider to allow customers to pay directly from reminder communications.
4. Automate Collections
Collect automatically sends reminders, tracks communications, and helps your team manage overdue accounts more efficiently.
5. Monitor Performance
Access insights and reporting to understand payment trends, collection activity, and outstanding receivables.
Who Is Collect For?
Collect is ideal for businesses looking to streamline accounts receivable processes and improve cash flow, particularly those managing a moderate to high volume of invoices.
Common industries include:
Wholesale and Distribution
Construction and Trades
Manufacturing
Professional and Business Services
Transport and Logistics
Utilities
Why Businesses Choose Collect
Reduce manual collections activity
Improve payment speed and cash flow
Deliver a better customer payment experience
Gain visibility over overdue accounts
Leverage CreditorWatch's expertise in business risk and credit intelligence
Frequently Asked Questions
Does Collect replace my accounting system?
No. Collect works alongside your existing accounting or ERP platform and synchronises relevant data automatically.
Can reminder messages be customised?
Yes. Businesses can customise communication timing, branding, messaging, and escalation workflows.
How quickly can I see results?
Many businesses begin seeing improvements in payment collection performance within the first month of using Collect.