Before you start
Make sure your ATB file is in .CSV format.
If you need help preparing your file, you can download the CSV Template from the upload screen.
Upload your ATB
Step 1: Go to DebtorLogic
Login to CreditorWatch.
Go to the DebtorLogic tab.
Step 2: Open the Upload ATB tab
Select Upload ATB.
Click Upload to begin.
Step 3: Add your file
Click Browse (or drag and drop your file into the upload area).
If needed, download the CSV Template for guidance.
Map your fields
Step 4: Review and adjust mapping
Once your file is uploaded, DebtorLogic will attempt to map your CSV fields automatically.
If you want to add a custom field to enable the Custom View in DebtorLogic:
Select Custom Field 1, 2, or 3 from the dropdown.
Click Save Mapping.
Tip: The column header in your CSV becomes the label for the custom field
(e.g., if your header is Collector, this appears as the custom field name).
Confirm your mapping
Step 5: Verify your fields
Review each field carefully to ensure the mapping is correct.
When you're ready, click Confirm Mapping to proceed.
Processing and completion
Step 6: Wait for processing
Upload time may vary depending on file size and system load.
You can continue working while the upload processes.
You will receive an email confirmation once the upload is complete.
Managing Report Recipients and Auto-Monitoring Settings
Step 7 (Optional): Add Additional Recipients to the Management Report
Add team members, shared inboxes, or other stakeholders to automatically receive the Management Report after each ATB upload.
To add report recipients:
Navigate to the DebtorLogic Settings section.
Locate the Report Auto-delivery settings.
Enter the email addresses of the recipients you want to receive the report.
Click Save.
Once saved, DebtorLogic will automatically send future Management Reports to all configured email addresses after an ATB upload.
Adjust Auto-Monitoring Settings
You can control how DebtorLogic automatically monitors debtors uploaded through your ATB data.
For example, you can:
Enable or disable auto-monitoring
Change monitoring preferences
Update alert thresholds
To update auto-monitoring settings
Navigate to the Auto Monitor Settings page in the DebtorLogic configuration menu.
Review the current monitoring configuration.
Update the settings as required.
Click Save.
Need help?
General support
If you have questions about DebtorLogic ATB uploads, contact:
debtorlogic@creditorwatch.com.au
Want us to upload for you?
If you prefer CreditorWatch to handle your ATB submission, email your ATB to our secure upload mailbox:
data@creditorwatch.com.au
We will map and upload the data on your behalf.